Frequently Asked Questions

1. What services does Wilder Audio offer?

We specialize in audio, video, and lighting systems for churches, schools, nonprofits, and live event spaces. Services include system design and installation, equipment recommendations, live stream support, volunteer training, system tune-ups, and ongoing production consulting.

2. Do you only work with churches?

Not at all. While we love supporting churches, we also serve schools, venues, nonprofits, and small businesses looking for high-quality live production support. If you need great sound, lighting, or video, we can help.

3. Where are you based?

We serve clients throughout Charlotte, Raleigh, and surrounding areas in North Carolina. We’re local to the region and committed to helping organizations here thrive with better production.

4. Do you offer ongoing support or just one-time installs?

Both! You can hire us for one-time projects or sign up for a monthly retainer that includes system checkups, live stream support, troubleshooting, and volunteer development. Retainers come with gear discounts and priority support.

5. Do you provide gear or just consulting?

We do both. We can source, recommend, and install equipment from trusted manufacturers, or work with your existing gear to maximize its performance. We also offer exclusive discounts for retainer clients.

6. What makes Wilder Audio different?

We’re not just technicians—we’re partners. We specialize in working with volunteers, tight budgets, and real-world Sunday pressure. Our team blends technical excellence with practical support, so your team feels confident and your audience gets the best experience.

7. Can you help train my team?

Absolutely. Whether you're running a worship service or school assembly, we offer on-site and remote training for audio, lighting, and video volunteers. Clear communication and confident teams are at the heart of what we do.

8. What does a typical project cost?

Costs vary depending on scope, but we offer transparent pricing, fixed project bids, and monthly service packages. Contact us for a free consultation and custom quote.

9. Do you offer emergency support?

Yes. We offer emergency response visits for urgent production issues, including Saturday nights and Sunday morning emergencies. Retainer clients receive priority response and reduced rates.

10. How do I get started?

Use our contact form, call us, or send an email to schedule a free consultation. We’ll talk through your needs, assess your current system, and recommend the best next steps.